PROFESSIONAL BAKING SERVICES

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PRIVACY POLICY

Effective Date: January 1, 2026

Premium Baking Lab respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

INFORMATION WE COLLECT:

• Personal identification information (name, email, phone number)

• Order details and preferences

• Payment information (processed securely through third-party providers)

• Website usage data and cookies

HOW WE USE YOUR INFORMATION:

• To process and fulfill your orders

• To communicate about your orders and our services

• To improve our website and services

• To send promotional materials (with your consent)

DATA PROTECTION:

We implement industry-standard security measures to protect your personal information. We do not sell, trade, or rent your personal information to third parties.

COOKIES:

Our website uses cookies to enhance your browsing experience and remember your preferences. You can disable cookies in your browser settings.

CONTACT US:

For questions about this Privacy Policy, contact us at [email protected]

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TERMS OF SERVICE

Effective Date: January 1, 2026

Welcome to Premium Baking Lab. By using our services, you agree to these Terms of Service.

SERVICES:

Premium Baking Lab provides professional baking services including custom cakes, pastries, breads, and catering services.

ORDERS AND PAYMENT:

• All custom orders require advance notice (minimum 48 hours)

• Payment is required at time of order confirmation

• Prices are subject to change based on ingredients and complexity

• Rush orders may incur additional fees

CANCELLATIONS AND REFUNDS:

• Cancellations must be made at least 24 hours before pickup/delivery

• Custom orders cancelled less than 24 hours may incur charges

• Refunds are processed within 5-7 business days

DELIVERY:

• Delivery times are estimates and may vary due to traffic and weather

• Customer must be available to receive delivery

• Delivery fees apply based on distance

LIABILITY:

Premium Baking Lab is not liable for damages resulting from misuse of our products or services beyond the cost of the order.

MODIFICATIONS:

We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of modified terms.

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DISCLAIMER

Effective Date: January 1, 2026

ALLERGEN INFORMATION:

IMPORTANT: Our facility processes wheat, eggs, dairy, nuts, soy, and other allergens. While we take precautions, we cannot guarantee that any product is completely free from allergens.

Please inform us of any allergies or dietary restrictions when placing your order. Customers with severe allergies should consult with our staff before ordering.

PRODUCT QUALITY:

• All products are made fresh using high-quality ingredients

• Perishable items should be consumed within recommended timeframes

• Custom decorations may vary slightly from design concepts

• Colors may appear different due to lighting and display variations

STORAGE AND HANDLING:

• Proper storage instructions will be provided with your order

• Customer is responsible for proper handling after pickup/delivery

• We are not responsible for damage due to improper storage

SEASONAL AVAILABILITY:

Some ingredients and decorative elements may be subject to seasonal availability. We will notify customers of any necessary substitutions.

PHOTOGRAPHY:

Premium Baking Lab reserves the right to photograph completed orders for marketing purposes unless specifically requested otherwise by the customer.

LIMITATION OF LIABILITY:

Our liability is limited to the cost of the product. We are not responsible for consequential damages or losses resulting from our products or services.